Informative

App doesn't load or white screen appears?
Shopify recently launched advanced authentication mechanism for merchants which our app recently started using. So under some circumstance, you might see fa...
Sun, Jul 25, 2021 at 5:40 AM
How does SEO work through this app?
By default we make use of Google Rich Markup for FAQs so you don't need to worry about adding extra stuff. Rich snippets get added to your dedicated FA...
Wed, Feb 10, 2021 at 6:47 PM
How to change FAQ page SEO meta fields? (title, description)
App allows changing page title & description through app settings. Simply navigate to "Design & Settings" and then scroll down to &q...
Sun, Jan 23, 2022 at 8:26 AM
FAQs not showing on page even after adding code!
There are few things that could go wrong if you don't see FAQs on page where you expect to see those. 1. You haven't enabled a feature. Make s...
Fri, Jun 12, 2020 at 7:01 PM
Useful shopify liquid snippets
Often times you might not want to show FAQs on all collections or all product pages. In those cases, following code snippets might come handy. Use case ...
Fri, Jul 23, 2021 at 11:56 AM
Do I need to remove any code from theme upon uninstallation?
Technically app doesn't affect your page performance negatively because a technique we use to load your dedicated FAQ page. By default when app is ...
Sat, Feb 6, 2021 at 9:53 AM
Why app doesn't load in my browser?
When app shows no content, 99% of the time issue is on a client side and has nothing wrong with the app. There could be several reasons for it. If you a...
Sat, Feb 26, 2022 at 7:47 AM
How to embed a youtube video?
We recently added a support to embed a youtube video in your answers. In order to embed a youtube video, you would need a youtube embed link, you can check ...
Fri, Apr 16, 2021 at 9:36 PM
How to speed up FAQs load time?
By default, FAQs would load after your Shopify page is fully loaded. So if your Shopify page takes takes 3 seconds to load, FAQs would start loading after t...
Sun, Jan 16, 2022 at 5:16 PM
Newly published language not appearing in app
When you add or remove new language through Shopify admin, you have an option to sync it through app. Simply follow these steps to sync your store languages...
Wed, Jan 19, 2022 at 3:09 PM