Customization

How to change FAQ page URL?
By default FAQ page is located at "/a/faq" . If you would like to update that, app allows you to make changes based on your need. In this example,...
Wed, Jun 29, 2022 at 8:23 AM
How to customize font size, colors etc to match your brand and style?
There are various configuration options which allows you to change various aspects of FAQ page to match with your brand and style. Navigate to app settings ...
Sun, Jul 31, 2022 at 11:40 AM
How to add your own styling to match with your brand?
It may happen that you want something more in terms of styling than we offer. You can use custom CSS section to achieve such things. We are including some e...
Sun, Jul 31, 2022 at 12:41 PM
How to hyperlink email in intro or footer text?
Intro and footer text in app settings supports HTML code. So you can include HTML snippet like below which would turn your email into hyperlink. Can...
Thu, May 28, 2020 at 7:56 AM
How to add more padding on top of page?
It might happen that your custom theme doesn't keep any padding at top of page. In that case you would need to add top padding to a page. Visit Eas...
Wed, May 27, 2020 at 10:59 PM
How to disable blue highlight on mobile while clicking FAQ?
If you are using theme 1 or theme 3, you might see a blue highlight for fraction of second on a mobile device. It can be removed with the help of following ...
Fri, Jul 30, 2021 at 12:30 PM
How to add FAQ page to sitemap?
Many merchants want to submit a sitemap with FAQ page URL to Google search console. Note that, Shopify's automatically generated sitemap doesn't inc...
Fri, Jun 24, 2022 at 8:10 AM
You got charged after uninstalling an app?
According to Shopify app billing logic, when merchant uninstalls an app in the middle of app billing cycle, Shopify would still charge merchant for an entir...
Sat, May 13, 2023 at 1:10 PM
App embeds not loading
Sorry about inconvenience caused. There is a Shopify ongoing issue at the moment which is causing this behavior. This has nothing to do with the app. Sh...
Thu, Feb 29, 2024 at 8:53 AM