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How to add newly created FAQ page to your stores navigation?
Please follow following steps to add newly created FAQ page to your sites header or footer navigation. Video instructions: Textual instruction...
Sun, Apr 18, 2021 at 2:58 PM
Why FAQs are not appearing on my FAQ page?
There are couple reasons your FAQs are not showing up on dedicated FAQ page Reason #1 When you create FAQs, you have option to hide it from a page. So...
Tue, Jan 5, 2021 at 2:14 PM
How to show FAQs without category?
Many times shops has less FAQs so categorization isn't helpful. App allows you to show all FAQs without any categories. Turn on following option to sho...
Mon, Sep 21, 2020 at 7:02 PM
How to re-arrange FAQs or Categories order?
Sometimes merchants want to define custom order for FAQs or Categories. App by default allows sorting alphabetically but you can also define your own custom...
Thu, Apr 29, 2021 at 8:10 AM
How to show FAQs on checkout success page?
Note that Shopify doesn't allow embedding anything in checkout steps so FAQs can only be embedded on checkout success / thank you page which appears af...
Mon, Apr 18, 2022 at 11:09 AM
How to hide certain category from main FAQ page but show on other pages?
Sometimes you might have product specific categories which you would like to hide from a main FAQ page. This setting is applicable only if you are on Pr...
Fri, Jun 26, 2020 at 11:05 AM
Why FAQ answers are showing in different fonts?
If you've copied your answers from another source (word document, different website etc.,) then it most likely carried its own formatting from there an...
Fri, Nov 20, 2020 at 7:41 AM
Scroll doesn't stop at right FAQ category on Template 3
This only applies if you are using Template 3 for FAQs If your theme is using sticky header of headers with larger heights, you might see an issue where...
Tue, Mar 29, 2022 at 11:13 AM
How to make categories collapsible?
This feature only works if you are using Template 1 or Template 4. Sometimes if you have more FAQs, you might want to make categories collapsible which ...
Mon, Apr 4, 2022 at 8:26 AM
How to translate FAQs?
Professional plan of app allows you to translate FAQs along with other content. Note that this app has its own translation feature so you don't need an...
Thu, Apr 14, 2022 at 7:14 AM