Display
Please follow following steps to add newly created FAQ page to your sites header or footer navigation. Video instructions: Textual instruction...
Sun, Apr 18, 2021 at 2:58 PM
There are couple reasons your FAQs are not showing up on dedicated FAQ page Reason #1 When you create FAQs, you have option to hide it from a page. So...
Thu, Aug 11, 2022 at 8:33 AM
Many times shops has less FAQs so categorization isn't helpful. App allows you to show all FAQs without any categories. Turn on following option to show...
Thu, Aug 11, 2022 at 8:34 AM
Sometimes merchants want to define custom order for FAQs or Categories. App by default allows sorting alphabetically but you can also define your own custom...
Thu, Aug 11, 2022 at 8:34 AM
Sometimes you might have product specific categories which you would like to hide from a main FAQ page. This setting is applicable only if you are on Pr...
Fri, Jun 26, 2020 at 11:05 AM
If you've copied your answers from another source (word document, different website etc.,) then it most likely carried its own formatting from there and...
Fri, Nov 20, 2020 at 7:41 AM
This only applies if you are using Template 3 for FAQs If your theme is using sticky header of headers with larger heights, you might see an issue where...
Tue, Mar 29, 2022 at 11:13 AM
This feature only works if you are using Template 1 or Template 4. Sometimes if you have more FAQs, you might want to make categories collapsible which ...
Thu, Aug 11, 2022 at 8:36 AM
Professional plan of app allows you to translate FAQs along with other content. Note that this app has its own translation feature so you don't need any...
Thu, Apr 14, 2022 at 7:14 AM
By default, app comes with an intro text which is configurable through app settings. If you wish, you can completely disable this field too. Navigate to...
Thu, Oct 20, 2022 at 8:17 AM